tport.cloud Refund Policy

Last Updated: October 26, 2026

This policy covers every payment made to BIZ59 LLC ("we", "us") for tport.cloud.

1. No refunds

All payments are final. We do not give refunds, in whole or in part, for any plan, top-up, renewal or usage, including:

• months or days not used, or a plan you stopped using;
• closing your account or cancelling part way through a period;
• an account suspended or closed for breaking the Terms of Service or the Acceptable Use Policy;
• outages, slow service or lost data (see the Terms: we fix problems on a best-effort basis and you keep your own backups).

When you delete a server, the unused days of its current 30 days go back to your tport.cloud balance as credit. Balance is not paid out as money, has no cash value outside tport.cloud and can't be moved to another account.

2. Cancelling

You can cancel at any time in the console at app.tport.cloud. Cancelling stops future charges; it does not refund the current period.

3. Mistakes on our side

If we charged you twice, charged the wrong amount, or charged you after you cancelled, write to support@biz59.net within 30 days of the charge with the date and amount. We check it and reverse the wrong charge to the same card.

4. Card disputes

Please write to us before opening a dispute with your bank. Opening a dispute for a charge that follows these terms may lead to the account being suspended while it is open.

5. Contact

BIZ59 LLC, New York, NY, USA Email: support@biz59.net