Your privacy rights at [PROJECT_NAME]

Effective date: [DATE]

You can ask [COMPANY_NAME] what personal data we hold about you and tell us what to do with it. This page explains how.

What you can ask for

RequestWhat we do
Access / right to knowsend you a copy of your personal data and explain how we use it
Correctionfix data that is wrong or incomplete
Deletiondelete your data, unless we must keep part of it by law (for example invoices)
Portabilitygive you your data in a machine-readable format (JSON or CSV)
Restrictionstop using your data, except to store it, while a question is settled
Objectionstop processing based on our legitimate interests, and stop all direct marketing
Withdraw consentstop processing you agreed to; earlier processing stays lawful
Opt out of sale or sharingwe don't sell or share data, but you can still record the opt-out

How to ask

  • In the product: signed-in users can download or delete their data in the account settings.
  • By email: write to [PRIVACY_EMAIL]. Tell us your request and the email address you use with [PROJECT_NAME].

It's free. If a request is clearly unfounded or excessive, we may charge a reasonable fee or refuse, and we will explain why.

What happens next

  1. We confirm we received your request (within 10 business days).
  2. We check it's really you, normally by asking you to reply from, or sign in with, the email on the account. We ask only for what we need to verify you.
  3. We answer within one month (GDPR / UK GDPR) or 45 days (California). For complex requests we may extend this once, and we tell you why within the first period.
  4. If we can't do what you ask, we explain the legal reason.

If you're not happy

Contact us first at [PRIVACY_EMAIL]. You can also complain to a data protection authority, for example the one in the EU country where you live or work, or the UK Information Commissioner's Office.